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Case study · Knots

Website audit and concept exploration

Audited the Knots website and mapped its content against the customer journey. The recommendations addressed page hierarchy, typography and the path from first visit to repeat engagement.

Relationship
Client work for Knots
Personal contribution
UX Designer · Auditor
Period
03/2024
Disciplines
UX audit · Information architecture · Web
Tools
Figma · Information architecture
Knots website implementation detail

Brief

Website audit and concept exploration

Audited the Knots website and mapped its content against the customer journey. The recommendations addressed page hierarchy, typography and the path from first visit to repeat engagement.

View on original portfolio

Design decisions

  1. 01

    Original-site audit

  2. 02

    Content hierarchy

  3. 03

    Brand-guideline update

  4. 04

    AIDAR journey

Deliverables

  • 01

    Annotated audit

  • 02

    Content hierarchy recommendations

  • 03

    Updated type guidance

  • 04

    Concept exploration